Customer feedback, right on your store
Your shoppers already know what's broken. Let them show you.
Add a small Feedback button to your store. Shoppers point at the problem, or the idea, right on the page. You get it all, sorted, with a screenshot, their device and their cart.
Installs in 2 minutes on Shopify, WooCommerce or any site.
Feedback that shows up with everything you need.
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See exactly where
Shoppers point at the spot. A screenshot, their device and their cart come along on their own. No more “the site doesn't work” with nothing to go on.
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Hear it in their words
Problems, ideas, compliments. The voice of your customers, left right on your store, while they shop.
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Know what matters first
Twenty people reporting the same thing become one line, sorted by how many shoppers it touches and how much is waiting in their carts.
Up and running before your coffee cools.
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Install Tack
Add the app on Shopify or WooCommerce, or paste one line into any other site. No developer needed.
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Shoppers point & tell
A small Feedback button sits in a corner of your store. Shoppers click it, point at what's wrong or what they'd love, and say it in a sentence.
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You fix what matters. They hear back.
Start at the top of your inbox. Mark something fixed, and every shopper who reported it gets a short note.
Launch pricing
Simple pricing, per store.
Start free. Upgrade when your shoppers start talking.
- 50 feedback notes a month
- 1 store
- Screenshot, device and cart on every note
- Unlimited feedback
- Duplicates grouped, sorted by shoppers and carts
- Weekly email digest
- Button in your colours
- Everything in Growth
- Several stores, one inbox
- Your whole team
- Tell shoppers it's fixed
- Export your feedback
14-day free trial on paid plans. No card needed.
Questions, answered.
Does it slow down my store?
No. The button loads after your page does, so your store shows up just as fast. Nothing else runs until a shopper opens it.
Will it clutter my store?
It's one small button, in the corner you choose, and in your colours on paid plans. You can hide it on pages like checkout.
What about my shoppers' privacy?
Shoppers decide what to send. Tack never sees payment details, and anything typed into a form is blurred out of screenshots before they leave the page.
Which platforms does it work with?
Shopify and WooCommerce have an app. Any other site works too: paste one line into its settings, like you would for analytics.
Can I try it without a card?
Yes. The Free plan stays free, and paid plans come with a 14-day trial. No card for either.
Stop guessing what's wrong with your store.
Free plan, no card, two minutes to install.